Provides management and support for assigned contracts
Adheres to Clients for Life (CFL) philosophy and ensures standards of documentation are maintained in Client Retention Management (CRM) database
Establishes and maintains positive relationships with client Web-of-Influence (WOI) members in accordance with CFL standards
Works to achieve client and organizational operating metric goals
This person reports to the Networking Services Manager and will be responsible for the management of the Systems Engineering Team, leading the design, implementation and management of Corporate Infrastructure including Server and Virtualization Platforms, Identity and Access Management, Public and private Cloud, as well as Data Protection.
The Telecom Operations & Solutions Analyst is a customer facing role that manages the support of moderate to complex programs and processes. The candidate will train, coach and lead teams on Voice, Transport, Ethernet, IP and Cloud based order processing and maintenance support. Responsible for timely communication and support of assigned programs, providing oversight for solutions offered to existing or prospective clients.
The Global ARO Head is responsible and accountable for all application support functions across the bank in addition to the following responsibilities:
Develop a vision, strategy and operating model for all processes and functions that are integral to the support of platforms for State Street clients, in particular focusing on high availability for Critical Business Services.
The Integrated Supply Chain Manager, North America oversees a team of professionals and managers accountable for developing and executing demand, supply, and inventory plans for finished goods at the North America formulation production sites and warehouses. Plans focus on delivering against NA business financial targets and ensuring adherence to goals for service levels, inventory management, logistic costs, and capacity utilization. This role is also accountable for managing the NA Customer Service organization that supports North America Crop and Global Specialty Solution teams with day-to-day management.
The effective management of the manufacturing associates, processes and materials to produce the expected results in Quality and Output of FDA registered medical devices. Instill and maintain a sense of pride and ownership within the manufacturing organization that will continuously compel the team to produce and deliver high quality products on time and on budget. Drive continuous improvement efforts to identify and eliminate waste, reduce cost and improve quality. Establish and supervise procedures within the organization that comply with FDA, ISO and OSHA standards.
The Director – Ops Integrator will engage in these major digital transformation initiatives, will represent Operations in the future state journey design, will partner with our Operational platform owners to operationalize the “new way” and will enable our business partners to realize significant process improvements.
The AVP, Security Operations will be responsible for the management and oversight of the Security Operations team for Information Security, specifically focused on monitoring, investigations, and cyber incident response. The AVP of Security Operations will develop and implement monitoring use cases in the SIEM, manage security infrastructure components (firewalls, antivirus, SIEM), and be hand-on in managing investigations. He/ She will also be responsible for working with all divisions within IT, Risk, Internal Audit, lines of business, and third party resources as required.
